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The UK higher education sector is unique. Our training courses take into account the unique relationship between universities and their students, as well as the regulatory framework that governs the sector. All the training content and case studies draw upon our practical experience of working in the sector.
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This course covers the universal principles of excellent investigation in the unique context of the UK higher education sector. The course is designed to will you a framework and practical tips and tools to increase your confidence and competence in conducting investigations. It will focus on detailing evidence-based practices investigators can adopt to ensure the investigation is conducted ethically and efficiently.
Topics covered:
– Key principles and mindset for effective investigative interviewing
– The adapted PEACE (Planning & Preparation; Engage & Explain; Account probing and
challenge; Closure; Evaluation) model explained in practice in HEIs context
– Questioning strategies
– Testing the evidence
– Groupwork session on practicing investigative interviewing skills
Being a good investigator includes in-depth knowledge of how memory works and understanding how to conduct inquiries that minimize or overcome potential memory issues. In many student disciplinary cases of sexual misconduct, responding and reporting parties’ accounts are the only evidence available and are strongly relied on by the decision-makers in the panel hearings. Therefore, the validity of witnesses’ testimonies is of crucial importance. The ability to extract information from interviewees ethically and effectively is underpinned by understanding the current science surrounding memory.
Topics covered:
– Types of memory
– Memory processes
– Uncovering misconceptions about memory
– Types of retroactive interference
– Effective memory retrieval
– Relationship between emotions and memory
This is targeted at professionals working in student conduct teams or HR professionals who commission/support investigations and panel hearings.
Topics covered:
– Overview of the role of the Case Manager
– Model investigation process
– Witness types
– Ensuring procedural fairness
– How to plan and structure investigations
– Allegation construction
This aims to build the skills and competence of panel members to ensure informed and fully considered decisions on cases are made that can withstand external scrutiny.
Topics covered:
– Key principles of being an effective panel member
– What to expect prior to the hearing and during the hearing
– Managing witness participation during the hearing
– Questioning strategies
– Barriers to effective decision making and how to overcome them
– Weighing evidence and credibility assessment
– The review stage
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